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2014 Conference Break Out Descriptions
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I-A

Export Control Reform

It is the goal of the current administration to increase U.S. exports over an 8 year period; this is known as The National Export Initiative. There are many elements of this effort one of which is Export Control Reform.The classification and compliance process has only become more complex under the new Export Control Reform (ECR) initiatives and regulations.  Noncompliance can be costly and even lead to loss of export privileges. This program will provide an overview of the elements of NEI focusing on the changes that have and will occur under ECR. It will provide the attendee with an understanding of the best practices to embrace to be complaint and use ECR to your companies advantage.

Bob Imbriani

I-B

CGBP Recertification and Exam Updates

The chair of the CGBP governance council will go over the changes made to the CGBP exam during a six month item writing and review process in the later part of 2013. New exam questions were included in the March 2014 exam window. A member of the NASBITE International staff will discuss the implementation of recertification with particular emphasis on mechanisms for obtaining CEUs and how programs can become pre-approved to provide CEUs.

Meg Salkin

Special Programs Coordinator, Cleveland State University

Jackie Rasmussen

CGBP Governance Council Chair and Business Development Specialist, MO Small Business Technology Development Center

I-C

Building a Multi-country Learning Experience for Undergraduates: The Case of SNHU in the US and Malaysia

Providing undergraduates with hands on education is essential to learning in the 21st Century. Just as important is the exposure to global practices and cultures for these students. This program details an overseas experience for undergraduates at Southern New Hampshire University, in the international business degree program to collaborate on a joint project with their Malaysian counterparts at our partner school, on developing a global business strategy and plan for a New Hampshire entrepreneur. The course requires use of technology, and social media for students to collaborate while in their home countries in additional to an overseas component where students are studying in the country of their partners. Students are engaged in all the activities that are needed to advance global opportunities. Additionally, cultural infusion into the local country culture is essential to learning. Therefore, the program was designed to have students from each country spend a week in the other's country to absorb as much about the others culture as possible. Skills in global business strategy, trade finance, market research and other business related areas were incorporated into the project. Students were charged with delivering a concise industry and country analysis for the entrepreneur and their product. The program will detail the challenges and opportunities of developing a multi-country learning experience for undergraduate students. The presentation will discuss how the New Hampshire International Trade Resource Center (ITRC) played a vital role in the development of the program.

Charlotte Broaden

Professor, International Business & Org Leadership, Southern New Hampshire University

I-D

Building a Successful Trade Assistance Network - Made Locally. Sold Globally. Delivered Cooperatively.

Learn how to build upon the strengths & resources of the US Commercial Service, your State Economic Development Agency, SBDC, University and other key partners to create an international trade program that includes: ● Standards for client services ● Identification of key partner roles and responsibilities ● Impact and success sharing ● Coordinated export counseling ● Coordinated export training ● Partner MOU Agreements ● Uniform "Trade Specialist" designation and qualification standards ● Best practice guidelines regarding partner integration and service delivery Missouri has developed a "next generation" state initiative to promote export development. Key features include: ● Export promotion resources ● Export Concierge Services ● A qualified international trade lead program ● Foreign trade office strategy ● Financial support for international marketing efforts ● State-lead trade missions

Larry Dill

State Director of International Trade, University of Missouri SBTDC

Ann Pardalos

Manager, MO Department of Economic Development - International Trade & Investment Office

Cory Simek

Director, US Commercial Service, St. Louis

I-E

Risks Analysis: Key Considerations when doing business overseas.

This presentation will talk about the four risks of international business: political/country, cultural, financial, and commercial. Though international business can be very rewarding for a company, it comes with some high risks. The company needs to develop appropriate risk mitigation strategies to safeguard its overseas investments. The presenter will also share his own international business experience through a checklist of some key considerations when doing business overseas.

Dimy Doresca

Lecturer and International Business Consultant, Independent Consultant

I-F

The Metropolitan Export Initiative Experience

The Metropolitan Export Initiative (MEI) is a ground-up collaborative effort to help regional civic, business, and political leaders create and implement customized Metropolitan Export Plans (MEPs). Learn how The Los Angeles Regional Export Council (LARExC) and Greater Portland, the first and second MEIs respectively, collaborated with community stakeholders to develop and implement their metro export plans. Learn what makes these metros unique, the challenges each face, and how they have organized regionally to advance exports.

Bronwen Madden

Executive Director, Los Angeles Regional Export Council

Tammy Marquez-Oldham

Director, Small Business Development Center

Bringing Website Management, eCommerce and Social Media into the International Business Classroom

Business graduates without technical training are increasingly being called upon by employers to become engaged in various aspects of website design, website management, social media and ecommerce strategies. This workshop will look at classroom strategies for introducing important technical concepts and ecommerce tools to international business students. This is aimed at giving them practical skills that will be particularly valuable for small to medium sized businesses that are involved in exporting. Key website design principals will be discussed, along with outsourcing strategies and the development of a customized website database and support administration tools. Basic ecommerce functionality will also be discussed as well as social media strategies that are used for website traffic generation.

Leroy Lowe

Faculty, International Business, Nova Scotia Community College

II-B

How to Accellerate the Export Sales Process--7 Tools for US Companies

I will present in outline form a discussion of the 7 documents (below) that I have developed as a package to help current and new exporters prepare more thoroughly to evaluate and engage with overseas distributors. The documents follow a logical flow and can be customized to the industry and sophistication of the US exporter once the basic framework is understood and applied. The objective of this presentation is to help beginning & advanced international trade service providers assist US exporters prepare in advance and relatively quickly (and painlessly) to export or enter new markets by using these documents as needed for specific markets and distributors.

Martin Brill

Program Manager, International Trade, Kutztown University SBDC

II-C

SBDCGlobal.com - Connecting Small Business to the World

Learn about the international business opportunities that SBDCGlobal.com has to offer. SBDCGlobal.com is a free, multicultural, web-based trade platform that links the advisors and small business clients of the Small Business Development Center (SBDC) networks in the United States, Mexico, El Salvador, Belize, and Tunisia with trade opportunities, business information and integrated assistance from SBDC advisors. The website provides small business clients working with an SBDC with prequalified trade leads coupled with the assistance of local SBDC advisors so that they can increase their global competitiveness, expand sales, and create jobs. SBDCGlobal.com also provides users with cutting-edge resources regarding international trade marketing, finance and logistics. Come learn how the features of SBDCGlobal.com can provide value to you.

Carla Gonzalez

SBDCGlobal.com Site Specialist, The University of Texas at San Antonio - International Trade Center

Berenice Carmona

Senior International Business Consultant, The University of Texas at San Antonio - International Trade Center

II-D

Export-U2.com: A completely revamped export training website

We are pleased to present, for the first time, a completely reworked free online training resource for trade educators. We will demonstrate how this site can be incorporated in and complementary to trade education programs.

Robert Erwin

Senior International Trade Consultant, University of Georgia SBDC-ITC

Dimitris Kloussiadis

Senior International Trade Consultant, University of Georgia SBDC-ITC

II-E

How High is Your Fence? Assessing your clients in developing customized international business counseling.

The session is designed to support the CGBP counselor to understand the idiosyncrasies of SMEs (and their management) to assist in developing customized international counseling. With the growing importance of participating in today's global economy for SMEs, the CGBP counselor, whether engaged with a government institution or private firm, needs to provide guidance that fits within the comfort zone of the client. This session will offer an outline of steps to better comprehend the SME; gauging resources, internal capabilities and risk aversion to support international expansion strategies. "How High is Your Fence?" is a play on words to understand the barriers each company must overcome in developing their business globally.

Alex Viva

International Business Development Counselor, North Carolina SBTDC

II-F

The Ohio Export Internship Program: A Public, Private and Academic Partnership

Join Tim Sword as he enthusiastically shares his experiences and insights about the Ohio Export Internship Program, this year’s NASBITE Program Excellence Award winner. This dynamic initiative is a partnership between the State of Ohio’s Development Services Agency and Fisher College of Business CIBER at the Ohio State University.
With the primary goal of job creation through workforce development, the Ohio Export Internship Program identifies highly motivated undergraduate students from across the state and trains them through an interactive semester-long course prior to being matched with a competitively selected Ohio company. In the past two years, this program has partnered with nearly 30 companies and created over $7 million in sales. It offers students unique professional development opportunities that afford them real responsibilities and the chance to make a measurable impact within a company. Find out how the export assistance network has supported this program’s efforts, including contributions from U.S. Commerce, U.S. Small Business Administration, U.S. Department of Agriculture, International Trade Assistance Centers, partner universities, private firms, and local development organizations.

Tim Sword

Global Agriculture Program Manager, Development Services Agency

III-A

Extensive International Trade Resources in a One-Stop Web Portal

The Internet is a goldmine of information for exporters and trade assistance organizations. But while mountains of Web resources exist, typical "Googlers" waste far too much time searching for just the nuggets they need, without necessarily finding them. A few Websites have aggregated this overabundance into more user-friendly, one-stop "portals." This online presentation will demonstrate the front-and back-end of an entirely free, grant-funded portal with thousands of "deep" links covering all phases of the export process. You'll see how these extensive resources are categorized for pinpoint searching and can be kept current with additions or updates. You'll be walked through a range of search scenarios to help you as an export counselor, as a new or experienced exporter, or as an export service provider. You'll also be invited to volunteer to help expand and maintain the site.

Maurice Kogon

Founder and President, Kogon Trade Consulting

III-B

21st Century Global Workforce Skills & Training

 

What professional skills, education, experience and personal traits do employers need and want in their employees for today’s global marketplace? While a global mind set is a critical factor in the success of any business, small or large expecting to compete in the world market, how do global attitudes inform our work, and then carry over into improving managerial, operational and technical skills for a global workforce? World-wide real-time communication and projects are the norm, but do we settle for instant when higher level, more integrated is what is needed? Attend this session with Dr. Carol Stax-Brown, Executive Director of CCID & Panel to gain insights into 21st Century Workforce Skills and how to guide your students or clients in preparing for the global workforce. The NASBITE International CGBP ®global business certification will also be referenced.

Carol Stax Brown

Executive Director, Community Colleges in International Development

Dan Pallme

Director, Intermodal Freight Transport Institute

Erik Skubish

Director, International, Johnsonville Sausage

III-C


Open Networking sessions

 

III-D

Capstone Learning: Incorporating CGBP domains in hands-on global business project

Does your college or training program incorporate a capstone learning project? Waukesha County Technical College (WCTC) partners with a local exporter to offer a real-life hands-on capstone project that integrates knowledge and skills from the two-year degree program, as well as the four domains of the CGBP. Students in the three-credit capstone course, called Global Business Applications, research a country within a regional team (Africa, Asia, Europe, etc.). The project scope, developed jointly by the company and the instructor, outlines target research including a country overview, analysis of specific sectors, competitors, marketing tools, and customers, as well as risks and barriers to entry. Global management, marketing, supply chain, and trade finance topics are incorporated. The end result is team presentations to company representatives, with an overview of research and recommendations for action. Representatives from the company are integrally involved throughout the semester. Early on they meet with students to provide product details and highlight current international activities. Mid-semester students tour the company and get the opportunity to ask more detailed questions. Final presentations are evaluated by the company, as well as the instructor and other faculty members. The project is a good challenge for the students, and they see how what they learned throughout the two-year program applies to real-life situations. The professional interaction with local businesspeople is also a learning opportunity. Come to this session to see how WCTC develops the project scope and rubric, and to share ideas with all attendees regarding capstone learning opportunities.

Susan Dragotta

Global Business Instructor, Waukesha County Technical College

III-E

From Fragmentation to Legalization - The Future of Fair Trade

Fair Trade has grown substantially in the last two decades - however, this growth has caused fragmentation and confusion for the movement. Additionally, more companies are adopting Fair Trade without really knowing its impact or understanding its purpose. This presentation will address these concerns.

Kimberlee Josephson

Instructor, Strategic Management, Lycoming College

III-F

Creating an Export Management Compliance Program

How do you stay current with all new State Department & Commerce Department Export Administration Regulations? Do you have a formal written system which guides your company, at every step, to full compliance? Did you know that in some cases BIS has ordered companies who violated the EAR-Export Administration Regulations to implement an EMCP? If you didn't know the answers to these questions, then come join us an information packed training. This is one you don't want to miss!

Mike Allocca

President, Allocca Enterprises Inc.

IV-A

Hot Topics Roundtable Discussion

Idea Share: Trends Fest
There are constant challenges, pressures and opportunities that present themselves in the world of international trade. From SBDCs and DECs, to academic institutions, while the names and organizations may change, many of the same opportunities and challenges co-exist. Among  those challenges are:  changing consumer expectations, new technology, social media marketing, economic demands, grant funding, legal issues within international trade. Conference educators and fellow participants in lively discussions focused on success stories, ideas and roadblocks to change. Table tents will identify a variety of topics participants will discuss throughout the session.

Donna Davisson

Executive Director, NASBITE International

IV-B

Localizing the National Export Initiative

President Obama announced the National Export Initiative in January 2010. The NEI has made small business participation in exporting a top national priority, changed the culture of the Small Business Administration, and helped create an army of export counseling expertise within the ranks of the Small Business Development Centers. Join the discussion on National Client Referral Protocol and take advantage of this opportunity to share your thoughts and experience with the Federal Government's Trade Promotion Coordinating Committee. This is both a presentation and conversation. Listen in or chime in! You never know. You may be able to influence the coordinated efforts of the inter-agency TPCC Small Business Working Group.

John Larsen

Deputy Director, Trade Promotion Coordinating Committee Secretariat

Stephen Sullivan

Export Development Specialist, U.S. Small Business Administration

IV-C

UMSL Chancellor's Certificate in International Trade - Lessons in Online & CGBP Training

The University of Missouri St. Louis' Chancellor's Certificate in International Trade has been offered since 2004 and leverages a highly successful partnership with the World Trade Center St. Louis. Recently, we migrated the course to an online format which has been an interesting and successful project. We also have added an additional CGBP Exam Prep module to the certificate. This workshop will discuss the issues and learning from both the migration to online and integration of the CGBP. We will discuss specific pedagogical issues such as use of our Learning Management Software, integration of multimedia, instructor selection and training, CGBP-specific challenges, and marketing.

Joel Glassman

Associate Provost and Director, International Studies and Programs/University of Missouri-St. Louis

James Foley

Director, Turner Center for Entrepreneurship, Illinois SBDC International Trade Center

IV-D

Global Economic Trends, Opportunities and Obstacles

Presentation will cover global economic trends, geoeconomics, major urban development areas, sectors of growth, global opportunities and hot spots, problems and obstacles, how to identifies opportunities for your clients.

Mousa Kassis

International Trade Advisor, SBDC/ITAC

IV-E

Global eCommerce

Many clients are experiencing export sales due to their internet presence. These sales are not necessarily because they are marketing internationally but simply due to global exposure on the internet. This course outlines the unique considerations clients must address when exporting from an international trade, legal, and IT technical viewpoint. Tips on how to minimize risks, vet customers, tap the top markets, export compliance, shipping, logistics and much more will be covered.

Kathy Marshalek

Director, ITAC at Wright State University

Earl Gregorich

Director, Ohio SBDC at Wright State Universtiy

IV-F

The Latest Export control Regulations - What Can be exported and Where Can it be Exported?

Update on changes to the ITAR and EAR based on Export Control Reform. Impact of regulations on what can be exported and where it can be exported.

Bruce Leeds

Attorney, Braumiller Law Group

Global Supplier Risk Management - Lessons Learned

Recent tragedies involving deadly factory fires and building collapses in Bangladesh highlighted the unsafe working conditions and created greater awareness among American garments and textile importers about inadequate workplace safety standards and poor compliance records in global garments and apparel manufacturing industry. In April 2013, an eight-story commercial building near Dhaka, the capital of Bangladesh collapsed due to shoddy construction. It housed several garments factories that made clothes for major European and North American apparel retailers. The accident killed over 1100 workers and injured over 2500. In November 2012, a deadly fire at another garments factory in the same area killed over 100 workers and injured over 250. There were numerous other smaller accidents that killed and injured many garments workers in the past few years in Bangladesh. The American importers of Bangladeshi Ready-Made Garments (RMG) include all major U.S retailers including Wal-Mart, Target, J.C. Penney, Sears, Gap, the Children's Place and Limited Brands. Many of these retailers have faced criticisms both at home and abroad for not taking actions to improve the unsafe labor conditions at their overseas suppliers' plants. This presentation will discuss the trends, challenges, and best practices in global apparel and garments manufacturing supply chain, and how American businesses can minimize their supplier risks and industrial accidents through better global supplier development and management process utilizing CGBP curriculum. The lessons learned from this session can be applied in managing global supply chain risks in other industries such as consumer electronics as well.

Tanvir Khan

Global Supplier Risk Management Lessons Learned, Northeast Wisconsin Technical College (NWTC

V-B

Applied Export Documentation

In this session, we will cover the information necessary to complete the more common documents required to export from the United States. We will cover the correct way to complete those documents and the ramifications of incorrect or inaccurate information. We will also cover some actual company experiences and how it impacted them.

Shawn Levsen

Adjunct Professor, Austin Community College

V-C

Using Webinars to Enhance Effective International Trade Training and Education

How using webinars can offer planet-friendly access to information, education, training, support services, and topic-specific narration and illustration to enhance, expand, and reinforce the importance of international trade; where and how to learn more; how to use webinar content in academic courses; how to use webinars in business community training and education; how to use webinars in CGBP exam preparation or re-certificaion.

Randal Long

Adjunct Faculty, Santa Ana College - AND SME Development Associates (international trade advisory professional)

V-D

Faculty and Student Engagement for International Business Development

One of the long-term goals of the NC SBTDC has been to develop customized market research options or packages for our SME clients to help them make strategic decisions about "the business side" of exporting. Our team has created the IBD Market Research Guide which features some of the best market research resources available publicly including our UNC System library. We have developed faculty liaison relationships with a few key MBA programs across the state in order to 1) build student capacity for serving more SMEs and 2) utilize the IBD Market Research Guide as curriculum for global marketing projects.

Mike Seibert

Assistant State Director & IBD Coordinator, NC Small Business & Technology Development Center

Alex Viva

International Business Development Counselor, NC Small Business & Technology Development Center

V-E

How to Identify, Pursue and Obtain International Teaching Opportunities

The presentation will guide participants through a process business educators should consider when pursuing international teaching assignments. Among the presentation's topics are:  1. How to identify appropriate visiting professor (VP) opportunities 2. How to prepare a VP application to enhance the odds for acceptance 3.  On-site behaviors that make subsequent VP assignments more likely Among the sources supporting the presentation's content are personal experience, executive interviews (with those responsible for reviewing VP applications), and secondary research.

Mark W. McConnell

Assistant Professor, Department of Economics, Accounting & Business Administration University of Mount Union


V-F

CGBP Recertification and Exam Updates

The chair of the CGBP governance council will go over the changes made to the CGBP exam during a six month item writing and review process in the later part of 2013. New exam questions were included in the March 2014 exam window. A member of the NASBITE International staff will discuss the implementation of recertification with particular emphasis on mechanisms for obtaining CEUs and how programs can become pre-approved to provide CEUs.

Meg Salkin

Special Programs Coordinator, Cleveland State University

Jackie Rasmussen

CGBP Governance Council Chair and Business Development Specialist, MO Small Business Technology Development Center

Doing Business Across Cutlures

This presentation will cover basic considerations for successfully doing business across cultures.  With a focus on China, this dynamic discussion will provide a basic overview of cultural intelligence, cultural diversity and stereotypes, dimensions of cultural orientation, and practical applications for negotiation and conflict resolution.

David Kohl

International Trade Liaison
Oregon SBDC

VI-B

Building and Maintaining a CGBP Training Program

Share tips, tools and lessons learned from 4 years of teaching a CGBP exam prep course.

Lorraine McCord

Creative Director, Xworks Project

VI-C

Tax Havens: Their Impact on Global Expansion and Taxpayers

According to Standard & Poors, 46.6% of all S&P500 company sales were produced and sold outside of the U.S.  Many of them are able to do this through extensive use of international tax planning, with the result that more and more of their cash is parked not just offshore but in no-tax or low-tax destinations.   Tax havens make it much more cost-effective for large companies to expand, and have an enormous impact on income distribution, both in developed and less-developed countries.  Apple in 2012 and 2013 received negative press and was taken to task by Congress for its creative use of offshore tax plays, but there is a growing realization that this issue cannot be solved by the U.S. or any country alone.  The OECD late this past summer proposed ambitious changes to address these issues, but many questions remain about whether they will be able to accomplish their goals. Join in a thought-provoking discussion about the pros and cons and costs (both expected and unexpected) of tax havens and an exploration of possible solutions. 

Doris Nagel

President & Founder, Blue Sky Consulting Services

VI-D

globalEDGE.msu.edu: A Free Resource for Teaching, Education, and Training

globalEDGE, consistently one of the top international business websites on the Internet, offers the latest and most comprehensive international business and trade content for a wide range of topics. Among the myriad resources on globalEDGE are a Resource Desk with links to over 5000 high-quality international business websites, Academy with resources from syllabi to conferences announcements for educators and students alike, an international business blog, and sections on countries, states, and industries featuring insights on doing business in the world's markets and industries, and numerous other tools and resources for the international business educator, researcher, or practitioner. This presentation will also highlight the globalEDGE international business module series. These modules provide an excellent source of international business information to students around the world and are a great resource to prepare for the Certified Global Business Professional credential offered by NASBITE.

Sarah Singer

Assistant Director, Michigan State University International Business Center (MSU-CIBER)

Jade Sims

Outreach Specialist for Business and International Trade, Michigan State University International Business Center (MSU-CIBER)

VI-E

Working with SMEs to Identify and Manage Exchange Rate Risk

How can a small or medium sized enterprise (SME) be long U.S. dollars and short Mexican pesos even when they are not actively trading currencies in foreign exchange markets? Many SMEs believe they are avoiding exchange rate risk by only buying and selling products in U.S. dollars, but that choice effectively makes them long U.S. dollars and short every currency in which they have foreign customers or suppliers. This session will identify the primary sources of exchange rate fluctuations, how firms engaging in trade unintentionally become long and short currencies, and the market tool SMEs are most likely to use to manage that risk, a forward contract. An economist will explain exchange rate fluctuations, risks and how forward contracts reduce risk. A regional banker will discuss forward contract availability and pricing. A couple of case studies will be used so that theory meets reality and participants leave with a practical understanding of foreign exchange risks as well as the management tool most frequently used for SMEs.

Laura Wolff

Instructor, Southern Illinois University Edwardsville


Dan Grohn

Manager, Commerce Bank

VI-F

Incoterms(C) 2010

With the latest version of incoterms® in effect is your company using them correctly? How can you use incoterms® to minimize your company's exposure, reduce risk, save money, and even increase sales? If you haven't been to an incoterms® training in a while, or at all, now would be a great time to catch up. Do you know how to use incoterms® in a quotation, letter of credit, proforma and commercial invoice? Do you know what to include in your terms of sale regarding incoterms®? If not, this class will help you understand how and when to use incoterms® to your advantage.

Mike Allocca

President, Allocca Enterprises Inc.

VII-A

Hot Topics Roundtable Discussion

Idea Share: Trends Fest
There are constant challenges, pressures and opportunities that present themselves in the world of international trade. From SBDCs and DECs, to academic institutions, while the names and organizations may change, many of the same opportunities and challenges co-exist. Among  those challenges are:  changing consumer expectations, new technology, social media marketing, economic demands, grant funding, legal issues within international trade. Conference educators and fellow participants in lively discussions focused on success stories, ideas and roadblocks to change. Table tents will identify a variety of topics participants will discuss throughout the session.

Donna Davisson

Executive Director, NASBITE International

VII-B

China & Customs - The Devil Is In The Details

The customs authority in China exists as an independent organization while at the same time being used by the central government to align country wide goals. This presentation focuses on how U.S. companies importing and exporting with China can better prepare themselves for trouble free clearance. We will review how China aligns with international tariff standards, the difficulties companies have importing / exporting out of China, and some of the related regulations that affect shipments through customs (CCC product certification, valuation, translation, etc).

Kimberly Kirkendall

President, International Resource Development, Inc.

VII-C

Award Winners Roundtable

Meet and mingle with both this year’s award recipients as well as (those in attendance) from previous years. Learn form their success stories, and share in a open forum discussion about international trade related excellence.

Kelly Fish

Professor, Computer & Information Technology

Director, International Business Resource Center (IBRC), Arkansas State University

VII-D

Understanding European Union Product and Environmental Regulations: Current and Pending

This program presents the basic European Union (EU) product and environmental regulations currently in existence and those projected to take effect over the next few years. It is legally mandatory for all exporters sending products to the EU (including USA) must comply with these regulations. The CE Mark covers product health and safety regulations, while ISO standards cover process management. There are several environmental regulations, including packaging, ROHS, REACH, WEEE, ERP and others. The speakers will overview each of the regulations, discussing the basic components, role of standards, categories of risk, compliance mechanisms, industries affected and approaches to certification and compliance. Special emphasis will be given to the newest and emerging regulations in the environmental sector, particularly ROHS and REACH, including discussion and demonstration of software complete with database capabilities to track product chemical content and company compliance. Differences between the EU and other standards processes, including USA, will be briefly overviewed.

Mary McKinney

Director, Duquesne University SBDC

Brent Rondon

Manager, Global Business Program, Duquesne University SBDC

VII-E

      Open Networking sessions

VII-F

Patience and Tenacity:Building a solid International Business Program

Providing educators with information on program development, the realistic time factors to expect, and opportunities for collaboration.

Christine Schrage

Global Opportunities Coordinator, Instructor of Marketing, University of Northern Iowa

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